Ambia privacy policy

privacy policy



Data protection

The operators of these pages (e.g., and the Ambia app (hereinafter "Service") take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

It is generally possible to use our services without providing personal data. If personal data (e.g. name, address, e-mail addresses or GPS positions) is collected on our services, this is always done on a voluntary basis as far as possible. This data will not be passed on to third parties without your express consent.

We would like to point out that data transmission on the Internet (e.g. when communicating by email) and data input on mobile devices (e.g. the use of third-party software keyboards or screen recording apps) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

The data for the service is hosted in Germany (game data, metadata, rankings and logbooks: Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany) and in the USA (newsletter dispatch: Mailchimp, The Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000 Atlanta, Georgia 30308, USA), registered with the Privacy Shield program.

The service does not carry out profiling.

How and why we process data

The service stores the following data to enable exciting gaming experiences:

  • Creation date

  • Previous playing time

  • Country

  • language

  • Number of points

  • Progress in Weekly Challenges

  • Played modes, puzzles and quizzes (also called savegame)

  • News read

For different game modes:

  • the game position in real time

  • A nickname (player nickname)

For competition entries and support communication:

  • E-mail

In order to offer you matches against other players and to improve the game, the service stores the following data:

  • All matches played

  • Opponents of the matches

  • Final score of the matches

  • Experience points

  • Level

  • Game items collected

  • Game items created

  • Friends added by the player

  • Friend requests

Storing and analyzing this data allows us to provide a service that gets better and better. Without this data we would not be able to offer the service in this way. Your data is only used to improve the user experience of our service and therefore our service as a whole.


Some of the services use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies are used to make our service more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this service may be restricted.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version

  • Operating system used

  • Referrer URL

  • Host name of the accessing computer

  • Time of the server request

This data cannot be assigned to specific persons. This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of specific indications of unlawful use.

Contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.

Newsletter data

If you would like to receive the newsletter offered on the service, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. No further data is collected. We use this data exclusively for sending the requested information and do not pass it on to third parties.

You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter.


This service uses the open source web analysis service Matomo (formerly known as Piwik). Matomo uses so-called "cookies". These are text files that are stored on your computer and enable your use of the service to be analyzed. For this purpose, the information generated by the cookie about the use of this service is stored on our server. The IP address is anonymized before it is saved (2 bytes of the IP address, e.g., are saved).

The information generated by the cookie about the use of this service is not passed on to third parties. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this service.

If you do not agree to the storage and use of your data, you can deactivate the storage and use here. In this case, an opt-out cookie will be stored in your browser that prevents Matomo from storing usage data. If you delete your cookies, the Matomo opt-out cookie will also be deleted. The opt-out must be reactivated when you visit our site again:


Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited.

If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

Further information on the handling of user data can be found in YouTube's privacy policy at:

Comment function

For the comment function for this service, in addition to your comment, information about the time the comment was created, your e-mail address and, if you are not posting anonymously, the user name you have chosen will be stored.

Our comment function stores the IP addresses of users who post comments. As we do not check comments on our service before they are activated, we need this data in order to be able to take action against the author in the event of legal violations such as insults or propaganda.

As a user of the service, you can subscribe to comments after registering. You will receive a confirmation email to check whether you are the owner of the email address provided. You can unsubscribe from this function at any time via a link in the info mails.

SSL encryption

This service uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the inquiries you send to us as the operator. You can recognize an encrypted connection in your browser by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

Right to information, deletion, blocking

You have the right to free information about your stored personal data, its origin and recipients and the purpose of data processing as well as the right to correct, block or delete this data at any time. You can contact us at any time at the address given in the legal notice if you have further questions on the subject of personal data.

You can revoke your consent at any time by sending us an e-mail.

If you believe that the way in which we process your personal data using the service is in breach of the law, you have the right to lodge a complaint with a supervisory authority.

Objection to advertising emails

We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material. The operators of the service expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

Data protection representative in the EU

We have a data protection representative in the EU as a point of contact for supervisory authorities and data subjects for all questions relating to EU data protection law:

VGS Datenschutzpartner UG
Am Kaiserkai 69
20457 HamburgGermany

Changes to this statement

We may update this privacy policy on a regular basis. We will inform you of any significant changes. The latest version of the privacy policy will always be here.